Official Servicer of Federal Student Aid
What this means to youNelnet Is a Servicer to Federal Student Aid
You have a network of support to help you succeed with your federal student loan repayment. Find out how Federal Student Aid partners with loan servicers to be here when you need help.
Support You Can Trust
You can visit StudentAid.gov to see a list of our trusted federal student loan servicers, or submit a complaint directly to the FSA Ombudsman.
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This option allows you to register an account to check the status of your total and permanent disability (TPD) discharge application online.
Note: Your representative can complete and submit your TPD discharge application on your behalf, and assist you throughout the discharge process. However, you and your representative must complete an Applicant Representative Designation form. We must receive and process this form before we can work with your representative. You must submit this form even if you've designated your representative under a power of attorney.
To download and/or print the Applicant Representative Designation form, click here.